Manage reputation & reply to reviews at scale
Our tech is intuitive and easy to use. Whether using our SaaS or full service offer, you will save time and get on top of your reputation management fast!
We help you take cx to the next level
Our solution enables you to rapidly engage & take customer centricity to the next level
Have changed their mind
1 in 2 Australians have changed their mind on whether to use a company based on reviews*
Have written a review
Writing reviews is common place with a diverse age range & motivators, with just 8% keyboard warriors*
Expect a reply in 24 hours
Leading companies respond to Direct messages & behind the scenes feedback but most are not replying to reviews in the public domain!^
*Based on two separate studies of 1,495 Consumers in November 2018 and 1,345 Consumers in May 2019. Quota management based on Australian Bureau of Statistics(ABS) for age, gender, location.^Based on a study of 618 Consumers in April 2019. Quota management based on ABS for age, gender, location. Want to learn more about our consumer research – we would be happy to share further research results when we demonstrate our solution.
CustomerConvert Features
Designed with the user in mind. Our feature set is intuitive and easy to use.
Each client is unique, each project has impact.
We help global icons, stock exchange listed firms & passionate medium scale enterprises to engage with customers-one-on-one and grow their customer base
